EXECUTIVE COACHING

Executive Coaching Overview

For over 25 years IIT has worked with successful executives to help them further define and develop the leadership skills necessary to outperform in the ever-changing business environment.

IIT custom-tailors one-on-one executive coaching sessions to each individual's unique needs. We build upon strengths and address developmental needs. Whether you are a newly promoted manager transitioning from individual contributor to leader, or the CEO of an already successful company, we help take your career and your company to the next step.

Target Audience

IIT works with executives from Fortune 100's to small start-ups; CEOs to associates. Our client base spans a number of industries and includes financial services, media and entertainment, pharmaceutical, technology, consumer products, and service-based businesses. The common thread is that we help our clients and their companies to continue to excel. We bring to the coaching engagement a level of experience seldom found elsewhere.

What You Can Expect

The first step in the process is the collection of information that includes 360Ί feedback, organizational charts, past performance reviews, personal professional goals, and personality style analysis. We use this information to create a custom-tailored training plan that is realistic and attainable.

Based on the training plan, IIT develops one-on-one coaching sessions that target the skills necessary to create the greatest short and long-term impact on the executive's performance. Coaching sessions include the skill development, brainstorming, and strategic and tactical planning. At the completion of each coaching session both the coach and the executive develop a summary of items addressed during the session, takeaways, and deliverables with timeframes.

Between each coaching session, the coach follows-up to ensure that the executive is on track with their deliverables and addresses questions that may have arisen in the interim. Through rigorous follow-up, we ensure that the executive not only meets but also exceeds performance goals and expectations.

Key Objectives of the Coaching

While each and every client is different, common themes that often emerge, in addition to others include:

•	Learn how to lead and motivate others	•	Organize and focus ideas for important meetings and presentations
•	Enhance communication with superiors, peers, and subordinates	•	Make persuasive, motivating presentations to any type and size of audience
•	Develop and implement strategic goals and plans	•	“Sell” yourself, the company, and the deal
•	Perform multiple roles more efficiently and effectively	•	Manage internal and client discussions and meetings
•	Manage change	•	Manage your time and the time of others
•	Build confidence	•	Delegate effectively

Flexibility to Meet Your Needs

We work within your timeframe and budget to help you achieve your goals. We understand that your time comes at a premium. Between long office hours and personal commitments, finding the additional time for coaching can be challenging to say the least. With that in mind, coaching is done face-to-face at the location that is most convenient for the executive, by telephone, and by e-mail. We also integrate the Internet to enhance the learning and to accelerate the growth process.



THE EXECUTIVE COACHING PROCESS

IIT's Executive Coaching process supports the development of a unique, customized training plan for each individual. We build in measurement at the outset of all engagements that supports continual development.
1.	360Ί Feedback
	We work with individuals to identify key sources of feedback on their performance. Sources can include personal and professional contacts, individuals from within your firm as well as outside, e.g., direct reports, managers, peers, staff, family, vendors, clients, etc. Feedback is collected through a variety of means:
	•	Internet Collection of 360Ί Feedback: IIT tailors our 360Ί Feedback site to personal needs. The site includes both open and structured comments.
		-	Open Comments: The collection of written feedback; Specific topics as outlined by the client, or areas the interviewee feels need to be addressed.
		-	Structured Comments: Questions designed by the client and the coach to rate specific areas of performance.
	•	Face-to-Face and Telephone Interviews: Typically last 20-30 minutes and often include superiors or key personnel
2.	Data Collection
	We ask the client for any other information that will help us to in the formation of their development plan. This information includes:
	•	Organizational Chart: This helps us identify the details of reporting structure relative to superiors, peers, direct reports, and staff.
	•	Background Information: Any other information that may be pertinent to the engagement i.e. past performance reviews, 360° reports, past development plans, etc.
	•	Pre-Program Survey: IIT's proprietary survey that helps us develop an in-depth understanding of the client and how they perceive themselves, career aspirations, drive, passions, professional and personal goals, etc.
	•	CSS Personality Styles Survey: A survey designed to help both the coach and the client gain an understanding of the client's communication style in favorable and stressful conditions.
3.	The Training Plan
	After the 360Ί feedback and other data have been collected, we analyze the information and develop a synopsis of the findings. During the first one-on-one coaching session, the client and coach use this information* to create a training plan that includes a list of development goals and timeframes. By incorporating this information, we create a training plan that is tailored to the individual’s specific needs, and is attainable.
4.	1-on-1 Coaching
	We work with the client to schedule the one-on-one coaching sessions for maximum effectiveness. Engagements can range from as few as 5 2-hour sessions to commitments that span 6-12 months. The typical coaching session lasts for two hours, is scheduled at a time that is convenient for the client, and can be held at our offices, the client's, or by telephone. IIT develops coaching materials to accompany each coaching session. These materials accelerate the client's development and provide more in-depth information that can be reviewed before and after the coaching session. Some coaching sessions can be videotaped for immediate feedback, guidance, and reinforcement on communication and presentation skills. Many clients use this as an opportunity to develop and practice upcoming presentations.
5.	Reassessment & Reinforcement
	To assess progress that the executive has made, at the completion of the coaching sessions, we prepare a summary report. This report contrasts progress to original information collected, and outlines any ongoing development needs. Periodic follow-up sessions are conducted as necessary, usually on a quarterly basis. These follow-up sessions serve many purposes. They help to cement change, identify new needs arising from developments in the company and its markets, and provide further opportunities for targeted coaching for key meetings and presentations. *All interview sources remain strictly confidential.